The undertakings behind every job.
If the machine or the crew is not free on your dates, we tell you. Quotes are itemised, so equipment, crew, mobilisation, duration and standby are each visible before anything is agreed.
Whatever the schedule pressure. A defect that affects the safe working load, the brakes or a safety device takes the machine out of service until it is fixed and re-checked.
We agree and price any change before it happens.
Daily sheets, timesheets, delivery notes and inspection records come with the work.
An answer, the reason behind it, and a corrective action with an owner.
Operators and drivers see failures before management does, so we ask them.
The load, the site, the dates and whatever drawings or photographs exist. A photograph of the load and of the site access answers more than a phone call
Access, ground conditions, working radius, overhead obstructions and the lay-down area. On abnormal loads, the route: bridges, culverts, road width, junctions, overhead lines and permits
The machine is chosen on the load, the radius and the site. Where a heavier machine is the right answer we say so and price it, and where a lighter one will do we say that too
A lift plan or a route plan at the level the risk needs, with the risk assessment and method statement that go with it
Itemised, with the assumptions written down: what we provide, what you provide, what the price depends on, and what would change it
Equipment inspected and certificates current, crew allocated and certification confirmed in date, documents assembled for your HSE team
The machine, the crew and the paperwork arrive together, on the agreed date, with a named contact on our side for the duration
Toolbox talk, pre-use checks signed, lift or move carried out to the plan. We re-assess any change on the day before work continues.
Daily sheets, timesheets, delivery notes and inspection records handed over, and we ask what worked and what did not and record it against the job
We manage our machines through the same system as our safety records.
An asset register per machine, a daily pre-use check signed by the operator, and a maintenance schedule set against hours and kilometres run. Inspection registers and statutory requirements.
The machine comes out of service, goes to the workshop, and is re-checked before it is released. Workshop and repair.
Equipment that comes to a job from a partner is checked to the same standard, and we do not pass on a certificate we have not seen. Asset management as a service.
An operator who can place a load first time without three repositionings is the difference between a half-day hire and a full one.
Identity, licences, certificates, equipment competency, work history and induction, all checked before anyone is put in front of a client.
By category, make and capacity class, so the person who arrives has run that class of machine before.
Damage, incidents and near misses follow the same route, alongside the safety investigation.
A crew misreads an instruction. An invoice does not match what you expected. When it happens, we do five things.
By phone, WhatsApp, email or through the site contact. It is logged against the job.
Whatever is needed to get your work moving again: a replacement machine, a different crew, a revised plan.
A failed hydraulic hose is a maintenance question. A late arrival is a scheduling question. A damaged load is a rigging and planning question.
The corrective action goes on the record, with an owner. If it means changing a check sheet, a schedule or a briefing, that is what changes.
With what happened, why, and what has changed so that it does not repeat.
We ask for feedback at the end of every job, from the site people as well as the person who signed the order.
What worked and what did not, recorded against the job while the people who ran it can still remember it.
We review feedback, complaints, incidents and defect trends together, because one root cause shows up in more than one of them.
The duties on an employer, and Part XI on lifting equipment: examination by an authorised person, registers, test certificates and safe working load marking.
Road movements, including the special load permits an over-width, over-height or indivisible load travels under.
Waste and spill handling, and the licensing that applies to whoever takes our used oil, filters, batteries and tyres away.
Where a client's project runs to an international management standard or a contractor's own HSE and quality system, we work to that system on their site.
What comes back is an itemised quote with the assumptions written down, and the document pack your team will need before the machine arrives.
Josephine House, 2nd Floor, Kayunga–Bugerere Road, Mukono. P.O. Box 152539, Kampala, Uganda.
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